Ever wondered who that friendly voice is on the end of the phone when you call Wilcare with an order or query?
Chances are it is either Lauren Kiff our Office Manager or our latest recruit, Molly Kiff, who has joined Wilcare in the position of Administrative Assistant.
Together the two sisters, daughters of our MD Anthony Kiff, run our admin team of ten, handling orders handling enquiries and ensuring the smooth running of our ship at a time of continued growth at Wilcare.
Molly who is aged 18, joins Wilcare having successfully achieved A levels in Food Technology and Photography as well as a Welsh Baccalaureate, from Cowbridge Comprehensive School, in the Vale of Glamorgan, not far from Wilcare’s manufacturing base.
In her new role Molly is involved in customer service, processing orders and purchasing, and liaising with the Wilcare sales, production and management team, so a busy job all round.
Asked what she likes most about working at Wilcare, Molly said: “It’s great to be working as a family in the business I have grown up with. The people here are really friendly, which helps even when we are so busy and I am enjoying picking up new skills, in terms of the software systems we use to handle sales and admin here. Speaking with customers on the phone has also boosted my confidence which is great as well.”
We welcome Molly to the Wilcare team.